Contact Civil Service Pensions (NI)
For all general pension queries:
telephone:
028 7131 9000
email:
Other email queries:
McCloud 2015 Remedy queries
Queries specifically regarding the McCloud judgment and remedy and how it affects you
Annual Benefit Statement queries
Queries regarding the delivery and content of your ABS
Voluntary Early Exit queries
Queries regarding Voluntary Early Exit exercises
Communications
Queries regarding our literature, forms and other pension related communications
Website - comments
This email address can be used for members to send CSP(NI) Communications feedback on their experience using the website and offer suggestions on any improvement:
It is important to note that responses cannot be issued to general pension scheme queries sent to the CSP(NI) Website Comment mailbox
Useful telephone numbers for specialised areas:
| Section | Telephone number |
|---|---|
| Financial Services Unit (FSU) | (028) 7132 1246 |
| Gender Recognition Officer | (028) 7132 1214 |
| Injury Section: Temporary and Permanent | (028) 7131 0794 |
| Premises / Support | (028) 7131 9213 |
| Transfer section | (028) 7131 0795 |
| Bereavements | (028) 7131 0793 |
Other useful contacts for Partnership and AVC suppliers:
| Supplier | Web address | Telephone Number |
|---|---|---|
| Scottish Widows - Partnership | www.scottishwidows.co.uk/civilservicepartnership | 0800 838 312 |
| Scottish Widows - AVC | www.scottishwidows.co.uk/civilservice | 0800 0284 419 |
| Standard Life - Partnership | www.standardlifepensions.com/civilservice_gshp | 0131 245 5447 |
| Standard Life - AVC | www.standardlifepensions.com/civilservice_gavc | 0800 33 33 05 |
Post
Civil Service Pensions
Orchard House
Department of Finance
40 Foyle Street
Londonderry
BT48 6AT